I contacted Dave when the previous Spa repair service left me with a non-functional spa. I was at my wits end and about to give up. I called and Dave came out same day and with assistance from his wife and son were able to fix the problem from an incorrectly installed circuit board. I highly recommend this company, they were fast, efficient and a pleasure to deal with unlike the other spa company that was anything but 'spectacular'. Thanks Dave, Rita and Daniel.Lire plus
As a first-time hot tub owner, there have been many mistakes made with respect to balancing and maintaining proper water chemistry. Thankfully, the very patient staff of Niagara Hot Tubs were always there to offer their expert advice to remedy the situation with easy to follow, step by step instructions.
A most excellent company that I would not hesitate to recommend for great value and commitment to their customers.
Lire plus
Had a fibre glass pool installed last year, with a hot tub and additional concrete work. My wife and I are very happy with the finished product which has made our backyard an oasis. Couldn’t be happier Lire plus
We emailed and left messages with a number of hot tub companies... Premium Wholesale was far above with excellent service. We spoke to a gentleman Orville who was so pleasant and looked into info for us and was the best.... We called the office and Cheryl who answers the phone (YES answers the phone) was just as pleasant and helpful.. WE would strongly recommend this company any time... We are seniors and they where so helpful and took time to help.. Thank you Orville at Premium Warehouse :)Lire plus
The employees were very helpful, I had very little to no water pressure, they stayed on the phone with me and went through all the possibilities of a solution before setting a site visit, we were able to find the problem, resolve it without the need for a service call.
Excellent service, very happy.
Thank you
PaulLire plus
Always a great experience going in to International seeing everyone enjoying their job.
I would highly recommend getting your chemicals at this location for the atmosphere, staff and their knowledge of pools spas and everything in-between. Lire plus
Have o Luv had GREAT service from GREAT Escape. From the purchase of our first hot tub to servicing our older model at our new home. I know where I will be a repeat customer when this old one needs replaced. I have recommended my friends to G.E and they too are happy I recommended G.E
BLWLire plus
I have dealt with Waterworld for over 20 years. They are extremely professional, knowledgeable and go over and above to ensure their customers are satisfied. I highly recommend them. Lire plus
I've always found the staff very knowledgeable and ready to help they keep you on the computer system to make things easier. I love using Bio Guard and have never ever had problems. My pool is exceptional as well as my hot tub. Being on the system makes it easier to assess my water quickly and give me my chemicals and recipe to balance the pool for my season. 20 ys of dealing here cant be wrong.Lire plus
Amazing experience buying a hot tub here. Very knowledgeable staff and willing to go the extra mile. If you are considering a hot tub look no further, you won’t be disappointed Lire plus
We just purchased the Beachcomber 007 2 seater model from the store in Collingwood. We absolutely LOVE it!! Everyone at Beachcomber Collingwood was extremely helpful and the delivery and set up was done with ease. I was well informed by the friendly and informative service technician. Shout out to Beachcomber Collingwood for providing us with years of enjoying a great spa!!Lire plus
Fantastic local store that always goes that extra mile for customers. Dwayne and Carol are friendly and efficient and have helped us enormously; they also carry the Spa Marvel line of products that we really like. Highly recommended!Lire plus
This is the best customer service place that I’ve ever dealt with Dave is amazing he works really hard and really helpful I highly recommend this place 100 stars amazing amazing amazing if you’re looking for an amazing hot tub please ask for Dave he will help you with everything he’s a great guy I am a disabled person who thought it would never happen for me to get a hot tub and Dave did everything he could to make my dream come true thank you so much you’re the best Lire plus
Very happy with our New Hottub, Jorge and his team are wonderful. Made my husband and myself so comfortable in his explanation of how to select and maintain a Hottub. We will recommend this business ?. Jorge is super supportive, believe me I text him a lot (Hottub newbie)
Lire plus
Thrilled with our spa and with the ongoing support and service provided by staff at The Spa Shoppe. Stuart, one of the sales and service staff is particularly knowledgeable and helpful. Lire plus
No matter what issues you are having with your pool claudettes can help. They have helped us a number of times get our pool back in shape when we needed it the most.Lire plus
Great staff! Thanks for the help. I moved into to a house with a pool; I have never had one before. I feel like a pro now! Everytime I have a problem, they get the right things to fix it and they explain how to use it in detail. I really appreciate the advice; keep up the good work!Lire plus
I called for info on a hot tub cover and was greeted with excellent customer service. Even though their product was not what I needed (we have a lower end used hot tub) Mike was so helpful in helping me know what to look for when purchasing a cover. Honest, helpful and overall just a great demeanor. I would recommend this company to anyone who needs a cover for a higher end tub!Get ready for some great service with enthusiastic employees who definitely know their stuff!Lire plus
Simply amazing. I frantically called on Monday morning after running the cisterns from my gravity-fed well completely dry from watering the grass (little did I know it was about to rain). Steward arrived a few short hours later, fixed it in a jiffy and adjusted my pump for better water pressure. He was amazing. As was the gentlemen who took my call, since he was very knowledgable and knew just what needed to happen. I will never call anyone else.Lire plus
Best purchase I ever made! We use the tub daily. Maintenance is a breeze with the UV system. Did a lot of research before buying and found Jacuzzi to be the best value. Service at the store is incredible.Lire plus
Had my pool closed the other days by the Pool Store. Trevor and his partner did a very good job. They answered all my questions regarding the closing and solved all the problems that came along during the process of closing. I am recommending the team to anyone who is closing/opening the poll. They also installed the liner back in June and had no complains at that time either . Good job!
Adrian
Silverthorne Dr
CambridgeLire plus
I have used them twice and have been completely satisfied both times. Tim came up with a simple solution to a tricky problem when other companies backed away from the project.Lire plus
Cannonball Pools Pools offered me a discounted price for the service call. As a result of this continued excellent service, I always go to Cannonball Pools for my pool service needs!Lire plus
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